Introduction to a Successful Sales Career


This extensively designed course covers all of the essential knowledge and strategies to make you into an effective sales person to enable to hit your targets. It covers the full sales process from the sourcing of potential clients to the closing of the sale. You will learn how to present a confident and professional image of their organisation and how positive action, communicating with confidence and focusing on results leads to outstanding success. All sessions are facilitated with a mixture of activity and learning to suit all learning styles and achieve maximum benefit for all the learners. It is also a practical course that is designed to develop the skills and behaviours that build confidence and assertiveness.
This course is suitable for anyone working in sales that have never had any sales training, anyone new to working in sales or anyone considering a career working in sales and wants to bring valuable business into the organisation. The course covers face-to-face techniques, and draws on the real life experiences of the learners.

Course Outline

  • How to identify the specific needs of your client and how to match these with what you are selling/offering
  • What is the difference between an average sales person and a super sales person
  • How to prepare for sales presentations and calls
  • Overcome objections and excuses in a positive and influential manner
  • Elicit your prospects needs and desires and how to read these
  • Enhance your questioning and listening skills
  • Use body language and non-verbal communication to your advantage – how to influence your client without them knowing!
  • How to understand the motivations of your prospects
  • Techniques of how to get to that “YES” and close the sale
  • Build effortless rapport with your prospects
  • How to make that positive first impression
  • How to generate business over the telephone